Right of Withdrawal

Your right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.

Exercising the right of withdrawal

To exercise your right of withdrawal, you must inform us (BeAFox UG (haftungsbeschränkt), Siemensweg 2, 93073 Neutraubling, Germany, email: info@beafox.app, phone: +49 178 2723 673) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.

Meeting the deadline

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Reimbursement

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.

Means of reimbursement

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early expiry for digital content

The right of withdrawal expires prematurely if BeAFox has begun the execution of the contract after you (1) have expressly agreed that BeAFox may begin execution of the contract before expiry of the withdrawal period, and (2) have confirmed your knowledge that by giving your consent you lose your right of withdrawal upon commencement of execution of the contract (§ 356 para. 5 BGB).

Compensation for early commencement

If you have requested that the services should begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of your exercise of the right of withdrawal, in comparison to the total scope of services provided for in the contract.

In-app purchases via app stores

For purchases made through the Apple App Store or Google Play Store, the withdrawal conditions of the respective app store operator apply. The payment contract in these cases is concluded with the app store operator. Please contact the respective app store directly for withdrawal.

Website purchases via Stripe

For subscriptions concluded through our website (payment processing via Stripe), please direct your withdrawal directly to BeAFox using the contact details above. The reimbursement will be processed via Stripe to the original payment method.

Note

If you wish to withdraw from the contract, please complete this form and send it back. The form is designed in accordance with Annex 2 to Article 246a § 1 para. 2 sentence 1 no. 1 and § 2 para. 2 no. 2 EGBGB.

Model withdrawal form

To: BeAFox UG (haftungsbeschränkt), Siemensweg 2, 93073 Neutraubling, Germany, email: info@beafox.app

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service (*) / the purchase of the following digital content (*)

– Ordered on (*) / received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as appropriate.

No right of withdrawal for the following contracts

The right of withdrawal does not exist or expires prematurely for contracts for the supply of digital content which is not supplied on a tangible medium if the execution has been commenced with the consumer's express consent and the consumer has confirmed their knowledge that they lose their right of withdrawal by consenting to the commencement of execution (§ 356 para. 5 BGB).

Practical implementation at BeAFox

When concluding a subscription on the BeAFox website or in the app, you will be expressly informed of this before conclusion of the contract and asked for your consent. You confirm this by ticking a corresponding checkbox before purchase.

BeAFox UG (haftungsbeschränkt)

Siemensweg 2, 93073 Neutraubling, Germany

Managing Director: Alexandru Tapelea

Email: info@beafox.app

Phone: +49 178 2723 673

Recommended procedure

Ideally, send your withdrawal by email to info@beafox.app. You will receive a confirmation within 48 hours (business days). Please include your name, the email address associated with your account and the date of the contract in your withdrawal.