Terms and Conditions

These General Terms and Conditions (GTC) apply to all contracts between BeAFox UG (haftungsbeschränkt), Siemensweg 2, 93073 Neutraubling, Germany, Local Court of Regensburg, HRB 21689 (hereinafter “BeAFox”), and its customers regarding the use of the BeAFox app, the website beafox.app and the associated digital services. With “Bea”, BeAFox offers an AI-powered financial assistant and addresses its offering to private consumers.

Consumers

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed professional activity (Section 13 of the German Civil Code, BGB).

Contact and Data Protection

Information regarding data protection, including the processing of personal data under the GDPR and the Telecommunications Digital Services Data Protection Act (TDDDG), can be found in our Privacy Policy at https://beafox.app/datenschutz. Further information about BeAFox can be found at https://beafox.app.

BeAFox provides a mobile app centered around “Bea”, the first AI for your finances. Bea answers questions about money, gives you an overview of your finances, supports you in optimizing contracts and tariffs and provides learning content on financial topics (see Section 19 on the use of artificial intelligence).

Free Basic Version

Getting started with the app is free of charge. The scope of the free features is displayed in the app and may change within the limits of Section 6.

BeAFox Unlimited (Subscriptions)

With the paid subscriptions (currently Starter, Pro and Unlimited) you get access to extended features, e.g. unlimited learning content, Bea as your personal AI companion or 1:1 coaching. The exact scope of services results from the description in the ordering process or in the respective app store.

FuchsBonus and Bank Account Linking

In addition, BeAFox offers the FuchsBonus rewards program (Section 9) and the optional linking of bank accounts (Section 8).

Decisive Scope of Services

The product description displayed at the time of ordering is decisive for the scope of services owed. There is only an entitlement to specific individual features if these have been expressly agreed.

Using the app requires creating a user account. The information provided during registration must be truthful and kept up to date. Only one user account per person is permitted. There is no entitlement to registration.

Adults Only

Creating a user account and using the app is permitted exclusively for adults (18 years and older). By registering, you confirm that you are at least 18 years old. BeAFox is not directed at minors; accounts created by minors will be blocked and deleted.

Access Credentials

Access credentials must be kept secret and may not be passed on to third parties. If you suspect misuse of your account, BeAFox must be informed immediately.

Contract Forms as Offers

The product descriptions and prices displayed on the website www.beafox.app are invitations to make offers (§ 145 German Civil Code), not binding offers.

Contract Conclusion via Website Checkout (Stripe)

Contracts for subscriptions are concluded through: (1) selection of a plan in the checkout, (2) confirmation by "Pay Now" button (customer's offer), (3) confirmation by BeAFox after successful payment processing by Stripe. Payment processing is handled by Stripe, Inc. (www.stripe.com). BeAFox receives confirmation of successful payments but does not store payment data.

Contract Conclusion via App Stores

For in-app purchases via Apple App Store or Google Play Store, the payment contract is concluded exclusively between the user and the respective app store operator. BeAFox merely provides the content and is not a party to the payment contract. The terms and conditions of the app store operator apply supplementary.

Contract Language

Contracts are concluded in the German language. This is also the binding contract language.

Right of Withdrawal

Consumers have the right to withdraw from the contract within 14 days without giving reasons (Sections 312g, 355 BGB). For contracts concerning digital content and subscriptions, the withdrawal period is 14 days from the day the contract is concluded.

Early Expiry of the Right of Withdrawal

For contracts on the provision of digital content, the right of withdrawal expires early if BeAFox has begun performing the contract after you have expressly consented to BeAFox beginning performance before the end of the withdrawal period and you have confirmed your knowledge that your right of withdrawal expires upon commencement of performance (Section 356 (5) BGB).

Exercising the Right of Withdrawal

To exercise the right of withdrawal, you must inform us (BeAFox UG (haftungsbeschränkt), Siemensweg 2, 93073 Neutraubling, Germany, email: info@beafox.app, phone: +49 178 2723 673) of your decision to withdraw from this contract by means of a clear statement (e.g. by email or letter). You may use the model withdrawal form, but this is not mandatory. The detailed withdrawal policy can be found at https://beafox.app/widerrufsbelehrung.

Model Withdrawal Form

— Notice: If you wish to withdraw from the contract, please fill out this form and send it back. — To: BeAFox UG (haftungsbeschränkt) Siemensweg 2 93073 Neutraubling Email: info@beafox.app Hereby I/we(*) withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)/the purchase of the following digital content (*) Order date: ..................... Order number or contract ID: ..................... Name of consumer(s): ..................... Address of consumer(s): ..................... Signature of consumer(s) (only for communication on paper): ..................... Date: ..................... (*) Delete as applicable.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within 14 days from the day on which we receive notification of your withdrawal (Section 357 BGB). We will use the same means of payment that you used for the original transaction, unless otherwise agreed. For in-app purchases via the app stores, the refund is processed by the respective store operator.

BeAFox undertakes to provide the agreed-upon services carefully and to the best of its knowledge and ability.

Availability

BeAFox endeavors to ensure high availability of the app and aims for an average annual availability of at least 98%. Maintenance work, further development, or technical issues may temporarily restrict access. Planned maintenance windows will be announced at least 48 hours in advance, where possible, via the app or website. There is no claim for continuous uninterrupted availability at all times.

Changes to Features

BeAFox reserves the right to change, expand, or remove features of the app. Essential features will not be removed without prior notice. Users will be informed of material feature changes at least two weeks in advance. There is no claim to specific features unless these are expressly defined as essential in the contract.

Updates

Users are obligated to install available security and feature updates to the app within a reasonable timeframe (typically within 30 days). Older versions of the app may no longer be supported after notification. Critical security updates should be installed immediately.

Prices

All displayed prices are total prices including statutory VAT (Section 1 PAngV). The following subscriptions are currently offered: Starter (EUR 3.99 per month), Pro (EUR 7.99 per month) and Unlimited (EUR 19.99 per month). The prices displayed in the ordering process or in the respective app store at the time of ordering are decisive.

Payment via the Website (Stripe)

Payment processing for subscriptions via the website is handled by the payment service provider Stripe. Stripe processes the payment data; BeAFox only receives a confirmation of successful payments and does not store complete payment data. Details can be found in the privacy policy.

Payment via App Stores

For in-app purchases, billing takes place via the Apple App Store or Google Play Store. The payment terms of the respective store operator apply in addition.

Due Date

Payment is due upon conclusion of the contract. For subscriptions, the charge is made at the beginning of each billing period.

Term and Automatic Renewal

Subscriptions renew automatically for the agreed billing period unless cancelled before its expiry. Cancellation is possible at any time with effect from the end of the current billing period (Section 17).

Default of Payment

For consumers in default of payment, Section 288 (1) BGB applies: the default interest rate is 5 percentage points above the base rate.

Price Changes

Price changes for existing subscriptions will be announced in text form at least six weeks before they take effect. If you do not agree with a price change, you may cancel the subscription before the change takes effect; the change does not apply retroactively.

You can optionally link bank accounts to the app so that Bea can analyze your finances (e.g. account balances and transactions). Linking is voluntary; without it, a limited range of features is available to you.

Technical Connection

Access to account information takes place via secure interfaces or account information services authorized for this purpose. The respective service provider and the scope of access are displayed to you before linking; you give your consent as part of the linking process. Details on data processing can be found in the privacy policy.

Read-Only Access

BeAFox does not initiate payments and does not dispose of your accounts. Access is limited to reading account information for the purpose of analysis and display in the app.

Unlinking

You can end the link at any time in the app settings. After that, no new account data will be retrieved.

Accuracy of Data

Analyses and suggestions by Bea are based on the data transmitted by your bank or the account information service. BeAFox does not guarantee their completeness or currency.

With the FuchsBonus you can earn real money: for purchases in participating partner shops (cashback) and for contract conclusions, switches or optimizations initiated via BeAFox, amounts of money can be credited to your balance (“Topf”).

Accrual of Credits

An entitlement to a credit only arises once the respective partner has finally confirmed the transaction and no cancellation, return or withdrawal has taken place. Until then, credits are marked as provisional. The processing time depends on the respective partner and can take several weeks.

Payout

You can have confirmed credit paid out in accordance with the conditions displayed in the app (e.g. minimum payout amount, verified payout account). An entitlement to payout exists only for confirmed credit.

Abuse

In the event of manipulation or abuse of the program (e.g. fake transactions, use of automated systems, abusive multiple accounts), credits may be forfeited and the user account may be blocked. Statutory claims remain unaffected.

Changes to and Discontinuation of the Program

BeAFox may change or discontinue the FuchsBonus program, the participating partners and the amount of the benefits with reasonable notice. Credits that have already been confirmed remain unaffected.

Taxes

You are responsible for the tax treatment of any credits and payouts. BeAFox does not provide tax advice (Section 15).

Bea can show you offers from third-party providers, compare tariffs and support you in concluding or switching contracts. Contracts for such offers are concluded exclusively between you and the respective provider; BeAFox does not become a contracting party and does not owe the provider's service.

Commissions

BeAFox may receive commissions from partners for referring or recommending offers. Part of this remuneration may be credited to you as FuchsBonus (Section 9). If BeAFox receives remuneration for a displayed offer, this is made transparent in the app.

No Advice

The display, comparison or recommendation of third-party offers does not constitute financial, investment, insurance, tax or legal advice (Section 15). Check the conditions of an offer on your own responsibility before concluding it.

Responsibility of the Providers

The respective providers are solely responsible for the content, conditions and performance of contracts with third-party providers. Information on third-party offers is based on information from the providers; BeAFox assumes no guarantee for this.

The customer is granted a simple, non-transferable, and non-exclusive right to use the app and its content for the purpose agreed upon in this contract. Sharing access credentials with third parties is not permitted. Access is strictly personal and may not be shared or transferred.

Restrictions on Use

The app may only be used for the agreed-upon private or business purpose. Commercial use of content, copying, reproducing, or distributing content without written consent from BeAFox is not permitted. Reverse engineering, decompiling, or disassembling the app is prohibited.

Prohibited Actions

It is particularly prohibited to: use screenshots or content for commercial purposes; copy, reverse engineer, or manipulate the app; use automated systems (bots, scrapers) to use the app; introduce malware; rent, pledge, or give away the app or parts of it; overload the system or conduct denial-of-service attacks.

Enforcement and Reservation of Rights

Violations of these provisions may lead to immediate account suspension. BeAFox reserves the right to take legal action, including pursuing damage claims.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Digital Services Data Protection Act (TDDDG). BeAFox takes data protection seriously and maintains a data protection management system.

Privacy Policy

The complete Privacy Policy with information about data collection, processing, storage, your rights, and objection options can be found at: https://beafox.app/datenschutz

Data Deletion and Retention

After termination of the contractual relationship or upon request, personal data will be deleted unless legal retention obligations prevent this (e.g., accounting record retention requirements under § 257 German Commercial Code). The retention period will be specified in the Privacy Policy.

Warranty Obligations

BeAFox is obligated to provide digital content and services in accordance with § 327f et seq. German Civil Code of a certain quality and functionality and to maintain this quality throughout the agreed contract period.

Update Obligation

BeAFox is obligated to keep digital content current and to provide required, security-critical updates. Users must install available security updates and other critical updates as per these Terms.

Rights for Defects

For defects in digital content (functional problems, missing promised features), statutory provisions apply. Users can initially report defective content to support for remedy. BeAFox will endeavor to remedy defects promptly. A claim for specific features or content exists only insofar as these have been expressly agreed upon.

No Warranty for Completeness and Currency

BeAFox does not guarantee the completeness, accuracy or currency of the information provided in the app. The content serves general information purposes and does not constitute individual financial advice (see Section 15).

AI Content and Liability

Content generated by "Bea" (AI assistant) may occasionally contain errors or inaccuracies. BeAFox endeavors to correct such errors but makes no guarantee regarding the error-free nature of AI-generated content.

All content of the app (texts, illustrations, graphics, design, logic, software, videos, animations, Lottie animations) is protected by copyright and is the property of BeAFox or its licensors. The content is subject to German copyright law (UrhG) and international copyright agreements.

Prohibition on Reproduction and Distribution

Reproduction, publication, distribution, or commercial use of the content is not permitted without written consent. This applies to parts of the content as well. The right to make private copies under § 53 UrhG is compatible with non-commercial use but not with further distribution.

Specific Prohibitions

It is particularly prohibited to: - Use screenshots, graphics, or text excerpts for commercial purposes or publication - Copy, decompile, or reverse engineer the app or parts of it - Share access credentials or share with others - Use automated systems (bots, scrapers) to collect or distribute content - Manipulate or modify the app - Re-publish content on other platforms

Consequences of Violations

In the event of violations of these provisions, BeAFox reserves the right to: (1) immediately suspend access to the app, (2) take legal action, including issuing cease and desist notices and pursuing damage claims under §§ 97 et seq. German Copyright Law, (3) assert injunctive relief.

The content, analyses, calculators and information provided by BeAFox and Bea do not constitute investment advice, investment brokerage, financial, insurance, asset, tax or legal advice. They serve general information and education purposes and are not recommendations tailored to your personal circumstances, even if they appear individually phrased by Bea.

Personal Responsibility

You make decisions about investments, insurance, retirement provision, contracts or tax arrangements on your own responsibility and at your own risk. Before important financial decisions, you should seek professional advice if necessary (e.g. tax, financial or legal advice).

Independence and Commissions

BeAFox is neither a bank nor an insurer and is not tied to any specific product providers. If BeAFox receives remuneration for referring third-party offers, this is made transparent (Section 10).

Disclaimer

Liability for economic or tax consequences of decisions you make on the basis of the content provided is excluded to the extent permitted by law. Section 16 remains unaffected.

Liability for Intent and Gross Negligence

BeAFox is liable without limitation for damages resulting from intent or gross negligence of BeAFox, its representatives, or agents.

NO Exclusion of Liability for Personal Injury

IMPORTANT: A limitation or exclusion of liability for injury to life, body, or health is expressly NOT permitted and NOT subject to these Terms. This is prohibited by § 309 No. 7a German Civil Code for terms and conditions between businesses and consumers. Liability for damages from injury to life, body, or health remains fully in effect.

Liability for Ordinary Negligence

In case of negligence (not gross negligence), BeAFox is only liable for breach of a material contractual obligation whose proper performance is necessary to enable contract performance at all (cardinal obligation). Liability is limited to damages foreseeable at contract conclusion and typical for the contract (e.g., direct financial losses from defective content).

Liability Limits

Excluded from liability limits are: (1) injury to life, body, or health; (2) intent or gross negligence; (3) guarantees within the meaning of § 443 German Civil Code; (4) liability under Product Liability Act (ProdHaftG); (5) statutory liability for data protection breaches under GDPR.

Liability Exclusions

To the extent permitted, BeAFox is not liable for: (a) data loss or data corruption unless caused by intent or gross negligence; (b) economic decisions or financial losses that users make based on app content; (c) business interruption or lost profits; (d) indirect or consequential damages; (e) damages from misuse or deviation from this contract; (f) actions by third parties, in particular app store operators, payment service providers, or other service providers, insofar as BeAFox is not at fault.

Product Liability

Liability under Product Liability Act (ProdHaftG) remains unaffected by liability limitations. BeAFox is liable without limitation for damages resulting from defective products (§ 1 ProdHaftG).

Application of Liability Limitations

The foregoing liability limitations do NOT apply to injury to life, body, or health caused by BeAFox or its representatives.

Cancellation by Consumers

Consumers may cancel subscriptions at any time with effect from the end of the current billing period. Cancellation can be made by: (1) the cancellation button in the app or on the website; (2) a declaration in text form by email to info@beafox.app; (3) for app store subscriptions, via the subscription management of the respective store. BeAFox confirms receipt of the cancellation in text form (e.g. by email).

Cancellation Button pursuant to § 312k German Civil Code

Consumers can cancel their subscription via a cancellation button in the app settings. This is a simple and free procedure without additional obstacles (§ 312k para. 2 German Civil Code). The cancellation button is clearly visible and easily accessible.

Subscriptions via App Stores

Subscriptions taken out via the Apple App Store or Google Play Store are cancelled directly in the subscription management of your store account. The terms of the respective store operator apply in addition.

Extraordinary Cancellation

The right to extraordinary cancellation (termination without notice) for good cause remains unaffected (§ 314 German Civil Code). Good cause exists in particular for: (a) serious violations of these Terms; (b) payment default for more than two months; (c) technical app failure lasting longer than 30 days; (d) violation of data protection law; (e) non-performance of essential services.

Consequences of Cancellation

After cancellation, access to the paid features ends at the end of the current billing period or at the time of extraordinary termination. Confirmed FuchsBonus credit can still be paid out after cancellation in accordance with Section 9. User data is deleted 90 days after the end of the contract, unless statutory retention obligations prevent this.

Support Channels

BeAFox offers support through the following channels: (1) Email: info@beafox.app; (2) In-app support/chat (available in settings); (3) Contact form on the website: www.beafox.app/kontakt

Support Hours

Support is provided on business days (Monday to Friday) from 9:00 AM to 5:00 PM CET. Inquiries outside these hours will be processed on the next business day. Support is closed on German public holidays.

Response Time

BeAFox endeavors to respond to inquiries quickly. A typical response time is 24-48 hours. However, BeAFox makes no guarantee for a specific response time. There is no claim for immediate or real-time feedback.

Scope of Support

Support includes: (a) technical questions about using the app; (b) assistance with login and access problems; (c) questions about subscriptions, FuchsBonus and cancellation; (d) reporting bugs and technical errors. Individual financial, tax or legal advice is not included (Section 15).

Ticketing System

Support requests are managed in a ticketing system. Customers receive a confirmation email with a ticket number.

Bea - AI-Powered Assistant

“Bea” is an AI-powered financial assistant that supports you with questions about your finances. Bea is not a real person but is operated by artificial intelligence (large language models). You are therefore communicating with an automated system.

Transparency Labeling

BeAFox clearly identifies Bea as an AI system. Interactions with Bea take place with full understanding that these are automated contents, not human advice or personal recommendations.

AI-Generated Content

Content generated by Bea may occasionally contain errors, inaccuracies, or outdated information. BeAFox reviews AI content but cannot guarantee error-free content. Users should verify important information through other sources.

No Personal Advice

Bea does NOT provide personal financial advice, tax advice, or legal advice. Bea provides general information and learning materials. For personal advice, users should consult a qualified professional (tax advisor, financial advisor, etc.).

Data Protection in AI Use

Conversations with Bea are processed and may be used to improve the AI system (details in the privacy policy). Please do not enter sensitive data such as passwords, PINs or complete card numbers in conversations with Bea. BeAFox processes data in accordance with the GDPR and TDDDG.

EU AI Act

BeAFox aligns with the requirements of the EU AI Act (Regulation (EU) 2024/1689) regarding transparency, risk mitigation, and documentation of AI systems. Bea is classified as a low- to medium-risk AI system.

Right to Explanation

Users have the right to request explanations for decisions made by AI systems (Article 22 GDPR). BeAFox will provide explanations in response to reasonable requests.

Note on the EU Online Dispute Resolution Platform

The European Commission's Online Dispute Resolution (ODR) platform was permanently discontinued on 20 July 2025 and is no longer available. Consumers with disputes can contact BeAFox directly at info@beafox.app or consider the arbitration centers mentioned below.

Consumer Arbitration Centers

Consumers have the option of contacting a consumer arbitration board, such as the Universalschlichtungsstelle des Bundes (www.universalschlichtungsstelle.de). However, under the German Consumer Dispute Resolution Act (VSBG), BeAFox is not obliged to participate in such proceedings.

Notice pursuant to VSBG

Pursuant to § 36 VSBG, we notify: BeAFox UG (haftungsbeschränkt) is not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration center. However, out-of-court dispute resolution is possible if both parties agree.

Court Proceedings

Should a dispute not be resolved out of court, consumers can turn to the competent courts. For consumers, the statutory rules on jurisdiction apply. For business customers, the place of jurisdiction is the District Court (Amtsgericht) or Regional Court (Landgericht) Regensburg, where BeAFox has its registered office.

Right to Change

BeAFox reserves the right to amend these Terms so that they always comply with current legal requirements, reflect changes in services, or implement technical innovations. Changes may also be required to comply with German and European law requirements (e.g., new consumer protection laws).

Notification of Changes

Users will be informed of material changes to the Terms at least two weeks before they take effect. Notification is made via email, in-app notification, or on the website. Non-material changes (e.g., contact information) can be made without prior notice.

Explicit Consent Required for Material Changes

Explicit user consent is required for material changes (price increases, service restrictions, liability exclusions). Material changes require: (1) written notification at least two weeks in advance; (2) option to object or cancel; (3) silence does NOT constitute consent.

Right to Cancel for Non-Acceptance

If a user does not agree to amended Terms, they can cancel the contract in writing by the effective date of the changes. After cancellation, the old contract remains valid until the end of the current billing period. No further renewal will occur.

Consent to Non-Material Changes

For non-material changes (editorial adjustments, clarifications, technical improvements), consent is obtained through continued use of the app after notice on the website.

No Tacit Consent

Silence or failure to object does NOT constitute consent to amended Terms. BeAFox will explicitly request consent for each change.

BeAFox is entitled to assign rights and obligations under this contract in whole or in part to a successor (e.g., in the event of merger, acquisition, or restructuring) or other third parties, provided this is reasonable for the customer and the customer has the opportunity to cancel the contract.

Notification and Right to Object

The customer will be notified in writing of an intended assignment at least three weeks in advance. The customer has the right to cancel the contract by the time of assignment if the assignment is unreasonable for the customer or would result in significant disadvantages.

Qualification of Successor

A successor must be able to perform the services under the same or better terms. The customer's rights (including warranty and damage claims) remain unaffected.

Prohibition of Assignment by Customers

Customers are not permitted to assign their rights or obligations under this contract to third parties without prior written consent from BeAFox. This applies in particular to the sharing of access credentials.

Applicable Law

German law (Federal Republic of Germany) applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG) and International Private Law (IPR), insofar as these laws are not mandatory (e.g., consumer protection laws).

Jurisdiction

The place of jurisdiction for all disputes arising from this contract is the District Court (Amtsgericht) or Regional Court (Landgericht) Regensburg if the customer is a merchant (within the meaning of the German Commercial Code), a legal entity of public law, or a publicly-owned special fund. For consumers, the statutory court jurisdiction rules apply under §§ 32 et seq. German Code of Civil Procedure (consumers can also sue BeAFox, and BeAFox can sue the consumer).

Severability Clause

Should any provision of these Terms be wholly or partly invalid or become invalid, the validity of the remaining provisions remains unaffected. The invalid provision does not apply. For the invalid provision, the statutory regulations of the Federal Republic of Germany apply. This does not apply if the severability clause itself would be invalid.

Entire Agreement

These Terms, together with the offer and Privacy Policy, constitute the entire agreement between BeAFox and the customer. Earlier statements, agreements, or contracts are superseded by these Terms unless expressly otherwise agreed.

Changes Require Written Form

Amendments or supplements to these Terms require written form (in writing by mail, fax, or email). This also applies to a waiver of this provision (§ 127 German Civil Code).

Contract Language

These Terms are drafted in the German language and constitute the binding version. Translations into other languages serve for information purposes only and are not binding. In case of discrepancies between the German and a translated version, the German version shall prevail.

Applicability

The following provisions (Sections 24 to 30) apply in addition to all orders of physical goods via our online shop at shop.beafox.app. In the event of conflicts with the preceding provisions, Sections 24 to 30 take precedence for purchases of goods.

Seller

Seller is BeAFox UG (haftungsbeschränkt), Siemensweg 2, 93073 Neutraubling, Germany (full details in our imprint). Contract language is German.

Offer and acceptance

Products shown in the shop do not constitute a binding offer but an invitation to place an order. By clicking the button labelled "Order with obligation to pay" (or equivalent) you submit a binding offer to purchase the products in your cart.

Order confirmation and acceptance

We will confirm receipt of your order by email without delay. This confirmation of receipt does not constitute acceptance. The contract is only concluded when we expressly declare acceptance (shipping confirmation) or ship the goods.

Storage of contract text

We store the contract text. These terms are available at beafox.app/agb; your order details are additionally sent to you by email.

End prices

All prices in the shop are end prices including statutory VAT. Any shipping costs are shown separately during checkout.

Deliveries outside the EU

For deliveries to countries outside the EU, additional taxes (e.g. import VAT) and customs duties may apply, payable by the recipient unless expressly stated otherwise.

Available payment methods

Available payment methods are displayed during checkout. The purchase price becomes due upon conclusion of the contract.

Fulfilment by Printful

Our shop products are produced, picked and shipped on a print-on-demand basis by our fulfilment partner Printful Inc. Production only starts after receipt of your order.

Delivery times

Total delivery time consists of production time plus shipping time. Current estimates are available in our shipping policy at beafox.app/versand.

Unavailability

If a product is exceptionally unavailable we will inform you without delay. Any payments already made will be refunded promptly.

The delivered goods remain our property until they have been paid for in full.

Statutory warranty

Statutory warranty rights apply. The limitation period for warranty claims on newly manufactured goods is two years from receipt of the goods.

Notification of defects

Obvious defects should be reported to us within a reasonable period after discovery; statutory consumer warranty rights remain unaffected.

Guarantee

Any guarantee beyond statutory warranty applies only if expressly granted for an item.

Statutory right of withdrawal

Consumers have a 14-day right of withdrawal from receipt of the goods for purchases in the shop. The full information notice and the model withdrawal form are available at beafox.app/widerrufsbelehrung.

Exception for personalised items

For items personalised to your specifications or clearly tailored to your personal needs (e.g. print with a custom name, text or motif), the right of withdrawal is excluded under § 312g (2) no. 1 of the German Civil Code. We point this out separately before you place such an order.